What do I do if my product is faulty ?
Edited
If you’ve received a faulty or defective item, we’re here to solve this for you.
We advise checking your items immediately upon delivery and contacting us as soon as possible if you notice any defects.
In that case, please send us pictures or videos of the issue, along with your order number, within 14 days of delivery.
Our team will carefully review your submission and get back to you as soon as possible to arrange an appropriate solution.
Explore the various ways to reach us HERE.
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