RETURNS & EXCHANGES

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What's your return policy ?

For non B2B members , we accept returns within 14 days from the date of shipment. Items must be returned in their original condition, unworn, unaltered, unwashed. The customer will be responsible for…

Updated 1 year ago by WATC STUDIO

What is your exchange policy ?

f you would like to exchange products , the best way is to return the item you have, and once the return is accepted, make a separate purchase for the new item. Note : inventory is not guaranteed whe…

Updated 2 years ago by WATC STUDIO

How will I be refunded ?

Once you receive the item and verify that it meets the conditions of the return policy, the purchase price (excluding the original shipping cost) will be refunded directly to the payment method used…

Updated 2 years ago by WATC STUDIO

What do I do if my product is faulty ?

If you received a faulty product, please send us a picture to info@watc-studio.com and we will be happy to assist you with the replacement.

Updated 2 years ago by WATC STUDIO

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