Why am I getting an error when uploading my file ?

Edited

The error is related to the fact that the .PDF you're uploading is not vectorized. Please find an explanation and resolution instructions below:

Vector files .ai, .eps, or .pdf (no raster images) are essential for embroidery because they ensure that your design maintains its quality and sharpness regardless of size adjustments.

Here’s a step-by-step guide on how to vectorize an image using common softwares:

1. Using Adobe Illustrator

Adobe Illustrator is one of the most popular tools for vectorizing images.

Step-by-Step Guide:

  1. Open Adobe Illustrator and import the image you want to vectorize (File > Place).

  2. Select the image, and in the top menu, click on 'Image Trace'.

  3. You can choose from different presets like 'High Fidelity Photo', 'Low Fidelity Photo', 'Black and White Logo', etc., depending on your needs.

  4. Once you've selected a preset, Illustrator will automatically convert the image to a vector.

  5. To fine-tune the vectorization, open the 'Image Trace' panel (Window > Image Trace) and adjust the settings such as 'Threshold', 'Paths', 'Corners', and 'Noise'.

  6. Once satisfied, click on 'Expand' in the top menu. This converts the traced object into actual vector paths.

  7. Save your vectorized image as an '.ai', '.svg', or '.eps' file.

2. Using Inkscape (Free and Open Source)

Inkscape is a free alternative to Illustrator that also allows you to vectorize images.

Step-by-Step Guide:

  1. Download and install Inkscape if you don't already have it.

  2. Open Inkscape and import your image ('File > Import').

  3. Select the image and go to 'Path > Trace Bitmap'.

  4. In the 'Trace Bitmap' dialog, you can choose different tracing options, like 'Brightness cutoff', 'Edge detection', and 'Color quantization'.

  5. After adjusting the settings, click 'OK'. Inkscape will generate a vector version of your image.

  6. You can edit the vectorized paths directly in Inkscape if needed.

  7. Save your vectorized image as an '.svg' or another vector format.

3. Using Online Tools

There are various online tools available for quick vectorization without the need for software installation. Some popular ones include Vector Magic, Autotracer, and Vectormaker.

Step-by-Step Guide:

  1. Visit an online vectorization tool, such as Vector Magic or Autotracer.

  2. Upload the image you want to vectorize.

  3. The tool will automatically process the image and provide you with a vector version.

  4. Download the vectorized image in your preferred format, such as '.svg' or '.eps'.

Still not working? Reach out to us, so we can assist!

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